Patients arrive at a hospital expecting to be seen at their allocated appointment time. However, they are often subject to long wait times, causing them frustration and in turn creating a constant source of interruption for hospital staff.
The biggest concern is that this results in patient dissatisfaction with the overall experience. Patient flow management (PFM) systems play an important role in reducing wait times. However, patients still face challenges navigating complex hospital layouts and encounter delays on-route to the hospital – all contributing to hospital efficiency.
Integrating PFM and Wayfinding applications takes hospitals a step closer to creating a more efficient experience, for instance:
In a busy hospital, the ability to work uninterrupted is absolutely critical. It’s no secret that the majority of interruptions occur due to confusion that results from a general lack of efficiency inherent in a system itself.
Visiting a hospital is a stressful situation by its very nature; patients are often worried, in pain and anxious. In this condition they are going to find it more difficult to navigate a complex facility especially if the visit involves multiple procedures.
Lost patients are in danger of wandering into restricted areas and become a source of constant disruption putting a huge strain on healthcare workers.
Every year, uncountable hours of both patients and healthcare workets time is wasted due to confusion over appointment times or simply through factors outside of the control of either of them. These saved time and resources will provide doctors and patients with appointment information in the context of external factors like patients will be
Indoor Wayfinding will help solve this problem by providing doctors and patients alike with appointment information in the context of external factors, including traffic congestion.
This will give both parties the ability to avoid congestion and easily locate a parking space near the closest entrance to their appointment location. These saved minutes may seem trivial when viewed on an individual basis but, in the long run, these minutes will add up and could prove invaluable. But in the long run, these will add up and could prove it rises congestion the path
A huge factor in managing any hospital is balancing the patient load across available resources. In emergency situations, when resources are stretched to breaking point, hospitals will divert ambulances to an alternate location.
What if the same option were available for patients?
When a hospital is being stretched beyond the capacity of its resources, wait times become intolerable and the facility is simply chaotic.
Why not offer patients an alternate option?
With the integration of wayfinding, PFM and scheduling systems, hospitals administration can send notifications offering patients a change of appointment or alternate appointment location. Patients may be much happier driving an extra 5 miles to a blood lab instead of enduring a 45-minute wait time. Resources and change an extra this will appointment instead of
These key benefits of our platform can change the way hospitals are viewed. From a highly populates facility, to a reliable and easy-to-navigate facility. Larger, more complex hospitals have the most to gain from the benefits of integrating wayfinding with other systems, including: enhanced patient experience, improved operational efficiency, improved resource utilization, staff retention and not least of all, improved patients scores.