We, Tracker Wave Private Limited, a private limited company registered under the
laws
of
India,
having its corporate office at 4A, Ganesh Nagar,
2nd Street, Sholinganallur,
Chennai 600119
Tamil
Nadu,
India where such expression shall, unless repugnant to the context thereof, be deemed to include its
respective
legal heirs, representatives, administrators, permitted successors and assigns, the creator of this
Privacy
Policy
ensure our steady commitment to Your privacy with regard to the protection of your invaluable
information. This
privacy policy contains information about a Website and IOS/ Android apps published by Tracker Wave
Private
Limited. In order to provide You with Our uninterrupted use of services, We may collect and, in some
circumstances,
disclose information about you. To ensure better protection of Your privacy, We provide this notice
explaining
Our
information collection and disclosure policies, and the choices You make about the way Your
information
is
collected and used.
If You have any queries or concerns regarding this privacy policy, You should call us at +91 70100
44935 or email
us
at info@trackerwave.com
We provide the service of Real Time Location Services (RTLS) under Tracker Wave Private
Limited namely
Ovitag and other brand names. The App allows the Users to avail services such as Real Time Location
Services of
Assets, Personnel in the enterprise.
ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATORS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER.
DEFINITIONS:
"We", "Our", and "Us" shall mean and refer to the creators of this privacy policy.
"You", "Your", "Yourself" and "User" shall mean and refer to natural and legal individuals who use
the
Application.
"Application" shall mean and refer to TrackerWave as created by Tracker Wave Private Limited.
"Personal Information" shall mean and refer to any personally identifiable information that We may
collect from
You.
"Third Parties" refer to any application, website, company or individual apart from the User and the
creator of
the Application.
OVERVIEW:
We are committed to respecting Your online privacy. We further recognize Your need for appropriate
protection
and
management of any Personal Information You share with us. In order to use the services of this
Application, You
or
the organisation you are employed are required to register Yourself by providing the following
information
which
inter alias includes:
Name;
User name;
Password;
Email Id;
Mobile number;
Official Address;
Job Role.
INFORMATION COLLECTED:
We may collect the following information (automatically or on request):
Personal data of the User such as, but not limited to, Your name, Your Official address, Your email
address, Your
Job Role and Your Phone Number.
The type of mobile device you use, your mobile operating system, the type of mobile Internet
browsers you
use;Information about the way you use the Application and
Tracking Information such as, but not limited to the IP address of Your device when connected to
the
Internet.
Please note that if You do not want us to use Your location for any reason, you should turn off the
location
services for the mobile application located in Your account settings or in Your mobile phone
settings
and/or within
the mobile application. Be aware however, that for smooth operation of the Application, keeping
"on"
location
services on your mobile device / application settings will be beneficial and will enable you to
utilise all
features provided by the Application.
COOKIES:
We use data collection device known as "cookies" at certain stages of use of Our Application.
"Cookies" are
small
files situated on Your mobile/ computer/ devices hard disk that assists Us in providing customised
services. A
cookie helps us analyse your preferences by, for example, recording the number of times you have
used the
Application, and help us in tailoring our services to suit your interests. Further, there are
certain
features of
the Application that are available only through the use of a "cookie". These "cookies" may be used
only
upon your
consent while accessing the website for the first time. However, a "cookie" does not give Us
access to
your
device.
You may choose to disable the "cookie" feature on Your device. But this may prevent full
utilization of the
services
provided by the Application.
EXTERNAL LINKS ON THE APPLICATION
The Application may include hyperlinks to other websites, applications, content or resources. We
have no
control
over such external links present in the Application, which are provided by persons or companies
other than
Us.
You acknowledge and agree that We are not responsible for any collection or disclosure of your
Personal
Information
by any external sites, applications, companies or persons, nor do We endorse any advertising,
products
or other
material or available from such external application, websites or resources.
You further acknowledge and agree that We are not liable for any loss or damage which may be
incurred by
You as a
result of the collection and/or disclosure of Your personal information by external applications,
sites or
resources, or as a result of any reliance placed by You on the completeness, accuracy of products
or other
materials on, or available from such applications, websites or resources. This external
application,
websites and
resource providers may have their own privacy policies governing the collection, storage, retention
and
disclosure
of Your Personal Information that You may be subject to. We recommend that You enter the external
application or
website and review their privacy policy.
OUR USE OF YOUR INFORMATION:
The information provided by You at the time of registration shall be used to contact You when
necessary.
For more
details about the nature of such communications, please refer to our Terms of Service. Further,
Your
personal data
and Sensitive Personal Information may be collected and stored by Us for internal record.
We may use Your tracking information such as IP addresses to help identify you and to gather broad
demographic
information.
We may release your Personal Information to a third-party in order comply with a Court Order or
other
similar legal
procedure, or when we believe in good faith that such disclosure is necessary to comply with the
law;
prevent
imminent physical harm or financial loss; or investigate or take action regarding illegal
activities,
suspected
fraud, or violations of Our Terms of Use. We may disclose Personal Information to parties in
compliance
with our
Copyright Policy as mentioned in the Terms of Use as we in our sole discretion believe necessary or
appropriate in
connection with an investigation of fraud, intellectual property infringement, piracy, or other
unlawful
activity.
In case We are acquired by or merged with another company / other entity, We shall transfer
information
disclosed
by You and information about You to the company / other entity we are acquired by or merged with.
In the
event of a
merger or acquisition, We shall notify You by email/by putting a prominent notice on the
Application before
Your
Personal Information is transferred and becomes subject to a different privacy policy.
CONFIDENTIALITY:
You further acknowledge that this Application may contain information which is designated
confidential by
Us and
that you shall not disclose such information without our prior written consent.
Your information is regarded as confidential and therefore shall not be divulged to any third
party, unless
if
legally required to do so to the appropriate authorities, or if necessary to ensure Users may fully
avail
of the
services of the Application.
We shall not sell, share, or rent your personal information to any third party or use your e-mail
address
for
unsolicited mail. Any communication by Us to You shall be undertaken in accordance with Our Terms
of
Service and
Privacy Policy.
DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES:
Due to the existing regulatory environment, We cannot ensure that all of your Personal Information
shall
never be
disclosed in ways other than those described in this Privacy Policy. For example, but without
limiting and
foregoing to, We may be forced to disclose Your Personal Information to the government, law
enforcement
agencies or
other Third Parties. Under certain circumstances, Third Parties may unlawfully intercept or access
transmission or
private communications, or abuse or misuse Your Personal Information that they may collect from our
Application.
Therefore, although we use industry standard practices to protect your privacy, we do not promise,
and you
should
not expect, that your personally identifiable information or private communications would always
remain
private.
As a matter of policy, we do not sell or rent any Personal Information about You and/or disclosed
by You to
Third
Parties.
External Service Providers: There may be a number of services offered by external service providers
that
help You
use our Application. If You choose to use these optional services, and in the course of doing so,
disclose
information to the external service providers, and/ or grant them permission to collect information
about
You, then
their use of Your information is governed by their privacy policy.
Other Corporate Entities: We share much of our data, including Your Personal Information, with Our
parent
and/ or
subsidiaries that are committed to serving Your needs through use of Our Application and related
services,
throughout the world. Such data shall be shared for the sole purpose of enhancing Your experience
of using
the
Application. To the extent that these entities have access to your information, they shall treat it
at
least as
protectively as they treat information they obtain from their other members. It is possible that We
and/or
its
subsidiaries, or any combination of such, could merge with or be acquired by another business
entity.
Should such a
combination occur, you should expect that we would share some or all of your information in order
to
continue to
provide the service. You shall receive notice of such event (to the extent it occurs).
We may also disclose Your Personal Information, such as but not limited to Your credit or debit
card number
to an
online payment gateway in the event that we begin to charge for any of the services we offer.
Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to
enforce laws,
such
as: intellectual property rights, fraud and other rights. We can, and You so authorize Us, disclose
Your
Personal
Information to law enforcement and other government officials as We, in Our sole discretion,
believe
necessary or
appropriate, in connection with an investigation of fraud, intellectual property infringements, or
other
activity
that is illegal or may expose Us or You to any legal liability.
Any information that you make publicly available on the site may be potentially viewed by any
party, and
by
posting such material it is deemed that you consent to share such information with such parties.
ACCESSING, REVIEWING AND CHANGING YOUR PROFILE:
Following registration, You can review and change the information You submitted at the stage of
registration,
except Your display name/ user name. An option for facilitating such change shall be present on the
home
screen of
the application and such change can be facilitated by emailing us at info@trackerWave.com. If You
change
any
information, We may keep track of Your old information.
If you believe that any information we are holding on you is incorrect or incomplete, please email
us as
soon as
possible at info@trackerWave.com or call us at +91 70100 44935. We shall promptly correct any
information
found to
be incorrect.
We shall retain in Our files information You have requested to remove for certain circumstances,
such as to
resolve
disputes, troubleshoot problems and enforce Our terms and conditions. Further, such prior
information is
never
completely removed from Our databases due to technical and legal constraints, including stored
'back up'
systems.
Therefore, You should not expect that all of Your personally identifiable information shall be
completely
removed
from our databases in response to Your requests.
CONTROL OF YOUR PASSWORD: (IF APPLICABLE)
When You register on the Application, You may be asked to choose a password. You are entirely
responsible
for
maintaining the confidentiality of Your password. It is important that You protect it against
unauthorized
access
of Your account and information by choosing Your password carefully, keeping Your password and
device
secure by
signing out after using Our services and exercising caution in disclosing Your password if needed.
You agree not to use the account, username, email address or password of another User at any time.
Further,
if You
choose to disclose Your password to any Third Party, You are solely responsible for all actions
taken with
Your
account information and password, including fees. If You lose control of Your password, You may
lose
substantial
control over Your Personal Information and may be subject to legally binding actions taken on Your
behalf.
Therefore, in the event of loss of Your password, You should immediately change Your password.
Further, You
agree
to notify Us immediately if You suspect any consistent unauthorized use of Your account or access
to Your
password
even after changing it.
SECURITY:
We treat data as an asset that must be protected against loss and unauthorized access. We employ
many
different
security techniques to protect such data from unauthorized access by members inside and outside
Tracker
Wave
Private Limited. We follow generally accepted industry standards to protect the Personal
Information
submitted to
Us and information that we have accessed. Your personal information shall be stored and transferred
with
encryption.
However, "perfect security" does not exist on the Internet. You therefore agree that any security
breaches
beyond
the control of Our standard security procedures are at Your sole risk and discretion.
INDEMNITY:
You agree and undertake to indemnify us against any suit or dispute by any Third Party arising
out of
disclosure
of Personal Information by You to Third Parties either through Our Application or otherwise and
Your use
and access
of websites, applications and resources of Third Parties. We assume no liability for any actions of
Third
Parties
with regard to Your Personal Information, which You may have disclosed to such Third Parties.
SEVERABILITY:
Each paragraph of this privacy policy shall be and remain separate from and independent of and
severable
from all
and any other paragraphs herein except where otherwise expressly indicated or indicated by the
context of
the
agreement. The decision or declaration that one or more of the paragraphs are null and void shall
have no
effect on
the remaining paragraphs of this privacy policy.
AMENDMENT:
Our Privacy Policy may change from time to time. Hence we shall post any privacy policy changes on
the
homepage of
the Application and notify you on such events.
LIMITATION OF LIABILITY:
We cannot ensure that all of Your private communications and other personal information (including
sensitive
information like credit card information and bank account number) shall never be disclosed in ways
not
otherwise
described in this Privacy Policy. Therefore, although We are committed to protecting Your privacy,
We do
not
promise, and You should not expect, that Your personal information shall always remain private. As
a User
of the
Application, You understand and agree that You assume all responsibility and risk for Your use of
the
Application,
the internet generally, and the documents You post or access and for Your conduct on and off the
Application.
Tracker Wave Private Limited is not responsible for the actions of any third parties (including its
partners)
acting in an unauthorized manner or outside the scope of its lawful services. Further, We shall not
be
responsible
for any breach of security or for any actions of any third parties or events that are beyond the
reasonable
control
of Tracker Wave Private Limited including, acts of god, acts of the government, unauthorized use
and access
such as
hacking, computer crashes, breach of security and encryption. The providers of data shall be
responsible
for any
unauthorized use of their accounts or telecommunication systems and shall indemnify Tracker Wave
Private
Limited
against such unauthorized use.
We do not guarantee the accuracy or completeness of any content or information provided by Users.
To the
fullest
extent permitted by law, Tracker Wave Private Limited disclaims all liability arising out of the
Your use
or
reliance upon the resources.
Tracker Wave Private Limited collects, directly or indirectly, and displays relevant information
regarding
the
profile and practice of the Enterprise or Individual listed on the Application, such as their
specialisation,
qualification, location, visiting hours, and similar details. Even though We take reasonable
efforts to
ensure that
such information is updated at frequent intervals, it cannot be held liable for any inaccuracies or
incompleteness
represented from it, despite such reasonable efforts.
Tracker Wave Private Limited shall not be responsible for any breach of service or service
deficiency by
any
Enterprise or Individual. We cannot assure nor guarantee the ability or intent of the Enterprise(s)
or
Individual(s)
to fulfill their obligations towards you.