Our Privacy

We, Tracker Wave Private Limited, a private limited company registered under the laws of India, having its corporate office at 4A, Ganesh Nagar, 2nd Street, Sholinganallur, Chennai 600119 Tamil Nadu, India where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns, the creator of this Privacy Policy ensure our steady commitment to Your privacy with regard to the protection of your invaluable information. This privacy policy contains information about a Website and IOS/ Android apps published by Tracker Wave Private Limited. In order to provide You with Our uninterrupted use of services, We may collect and, in some circumstances, disclose information about you. To ensure better protection of Your privacy, We provide this notice explaining Our information collection and disclosure policies, and the choices You make about the way Your information is collected and used.
If You have any queries or concerns regarding this privacy policy, You should call us at +91 70100 44935 or email us at info@trackerwave.com
We provide the service of Real Time Location Services (RTLS) under Tracker Wave Private Limited namely Ovitag and other brand names. The App allows the Users to avail services such as Real Time Location Services of Assets, Personnel in the enterprise.


"We", "Our", and "Us" shall mean and refer to the creators of this privacy policy.
"You", "Your", "Yourself" and "User" shall mean and refer to natural and legal individuals who use the Application.
"Application" shall mean and refer to TrackerWave as created by Tracker Wave Private Limited.
"Personal Information" shall mean and refer to any personally identifiable information that We may collect from You.
"Third Parties" refer to any application, website, company or individual apart from the User and the creator of the Application.

We are committed to respecting Your online privacy. We further recognize Your need for appropriate protection and management of any Personal Information You share with us. In order to use the services of this Application, You or the organisation you are employed are required to register Yourself by providing the following information which inter alias includes:
User name;
Email Id;
Mobile number;
Official Address;
Job Role.

We may collect the following information (automatically or on request):
Personal data of the User such as, but not limited to, Your name, Your Official address, Your email address, Your Job Role and Your Phone Number.
The type of mobile device you use, your mobile operating system, the type of mobile Internet browsers you use;Information about the way you use the Application and
Tracking Information such as, but not limited to the IP address of Your device when connected to the Internet.
Please note that if You do not want us to use Your location for any reason, you should turn off the location services for the mobile application located in Your account settings or in Your mobile phone settings and/or within the mobile application. Be aware however, that for smooth operation of the Application, keeping "on" location services on your mobile device / application settings will be beneficial and will enable you to utilise all features provided by the Application.

We use data collection device known as "cookies" at certain stages of use of Our Application. "Cookies" are small files situated on Your mobile/ computer/ devices hard disk that assists Us in providing customised services. A cookie helps us analyse your preferences by, for example, recording the number of times you have used the Application, and help us in tailoring our services to suit your interests. Further, there are certain features of the Application that are available only through the use of a "cookie". These "cookies" may be used only upon your consent while accessing the website for the first time. However, a "cookie" does not give Us access to your device.
You may choose to disable the "cookie" feature on Your device. But this may prevent full utilization of the services provided by the Application.

The Application may include hyperlinks to other websites, applications, content or resources. We have no control over such external links present in the Application, which are provided by persons or companies other than Us.
You acknowledge and agree that We are not responsible for any collection or disclosure of your Personal Information by any external sites, applications, companies or persons, nor do We endorse any advertising, products or other material or available from such external application, websites or resources.
You further acknowledge and agree that We are not liable for any loss or damage which may be incurred by You as a result of the collection and/or disclosure of Your personal information by external applications, sites or resources, or as a result of any reliance placed by You on the completeness, accuracy of products or other materials on, or available from such applications, websites or resources. This external application, websites and resource providers may have their own privacy policies governing the collection, storage, retention and disclosure of Your Personal Information that You may be subject to. We recommend that You enter the external application or website and review their privacy policy.

The information provided by You at the time of registration shall be used to contact You when necessary. For more details about the nature of such communications, please refer to our Terms of Service. Further, Your personal data and Sensitive Personal Information may be collected and stored by Us for internal record.
We may use Your tracking information such as IP addresses to help identify you and to gather broad demographic information.
We may release your Personal Information to a third-party in order comply with a Court Order or other similar legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of Our Terms of Use. We may disclose Personal Information to parties in compliance with our Copyright Policy as mentioned in the Terms of Use as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.
In case We are acquired by or merged with another company / other entity, We shall transfer information disclosed by You and information about You to the company / other entity we are acquired by or merged with. In the event of a merger or acquisition, We shall notify You by email/by putting a prominent notice on the Application before Your Personal Information is transferred and becomes subject to a different privacy policy.

You further acknowledge that this Application may contain information which is designated confidential by Us and that you shall not disclose such information without our prior written consent.
Your information is regarded as confidential and therefore shall not be divulged to any third party, unless if legally required to do so to the appropriate authorities, or if necessary to ensure Users may fully avail of the services of the Application.
We shall not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any communication by Us to You shall be undertaken in accordance with Our Terms of Service and Privacy Policy.

Due to the existing regulatory environment, We cannot ensure that all of your Personal Information shall never be disclosed in ways other than those described in this Privacy Policy. For example, but without limiting and foregoing to, We may be forced to disclose Your Personal Information to the government, law enforcement agencies or other Third Parties. Under certain circumstances, Third Parties may unlawfully intercept or access transmission or private communications, or abuse or misuse Your Personal Information that they may collect from our Application. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private.
As a matter of policy, we do not sell or rent any Personal Information about You and/or disclosed by You to Third Parties.
External Service Providers: There may be a number of services offered by external service providers that help You use our Application. If You choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/ or grant them permission to collect information about You, then their use of Your information is governed by their privacy policy.
Other Corporate Entities: We share much of our data, including Your Personal Information, with Our parent and/ or subsidiaries that are committed to serving Your needs through use of Our Application and related services, throughout the world. Such data shall be shared for the sole purpose of enhancing Your experience of using the Application. To the extent that these entities have access to your information, they shall treat it at least as protectively as they treat information they obtain from their other members. It is possible that We and/or its subsidiaries, or any combination of such, could merge with or be acquired by another business entity. Should such a combination occur, you should expect that we would share some or all of your information in order to continue to provide the service. You shall receive notice of such event (to the extent it occurs).
We may also disclose Your Personal Information, such as but not limited to Your credit or debit card number to an online payment gateway in the event that we begin to charge for any of the services we offer.
Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can, and You so authorize Us, disclose Your Personal Information to law enforcement and other government officials as We, in Our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose Us or You to any legal liability.
Any information that you make publicly available on the site may be potentially viewed by any party, and by posting such material it is deemed that you consent to share such information with such parties.

Following registration, You can review and change the information You submitted at the stage of registration, except Your display name/ user name. An option for facilitating such change shall be present on the home screen of the application and such change can be facilitated by emailing us at info@trackerWave.com. If You change any information, We may keep track of Your old information.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at info@trackerWave.com or call us at +91 70100 44935. We shall promptly correct any information found to be incorrect.
We shall retain in Our files information You have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce Our terms and conditions. Further, such prior information is never completely removed from Our databases due to technical and legal constraints, including stored 'back up' systems. Therefore, You should not expect that all of Your personally identifiable information shall be completely removed from our databases in response to Your requests.

When You register on the Application, You may be asked to choose a password. You are entirely responsible for maintaining the confidentiality of Your password. It is important that You protect it against unauthorized access of Your account and information by choosing Your password carefully, keeping Your password and device secure by signing out after using Our services and exercising caution in disclosing Your password if needed.
You agree not to use the account, username, email address or password of another User at any time. Further, if You choose to disclose Your password to any Third Party, You are solely responsible for all actions taken with Your account information and password, including fees. If You lose control of Your password, You may lose substantial control over Your Personal Information and may be subject to legally binding actions taken on Your behalf. Therefore, in the event of loss of Your password, You should immediately change Your password. Further, You agree to notify Us immediately if You suspect any consistent unauthorized use of Your account or access to Your password even after changing it.

We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside Tracker Wave Private Limited. We follow generally accepted industry standards to protect the Personal Information submitted to Us and information that we have accessed. Your personal information shall be stored and transferred with encryption. However, "perfect security" does not exist on the Internet. You therefore agree that any security breaches beyond the control of Our standard security procedures are at Your sole risk and discretion.

You agree and undertake to indemnify us against any suit or dispute by any Third Party arising out of disclosure of Personal Information by You to Third Parties either through Our Application or otherwise and Your use and access of websites, applications and resources of Third Parties. We assume no liability for any actions of Third Parties with regard to Your Personal Information, which You may have disclosed to such Third Parties.

Each paragraph of this privacy policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall have no effect on the remaining paragraphs of this privacy policy.

Our Privacy Policy may change from time to time. Hence we shall post any privacy policy changes on the homepage of the Application and notify you on such events.

We cannot ensure that all of Your private communications and other personal information (including sensitive information like credit card information and bank account number) shall never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although We are committed to protecting Your privacy, We do not promise, and You should not expect, that Your personal information shall always remain private. As a User of the Application, You understand and agree that You assume all responsibility and risk for Your use of the Application, the internet generally, and the documents You post or access and for Your conduct on and off the Application.
Tracker Wave Private Limited is not responsible for the actions of any third parties (including its partners) acting in an unauthorized manner or outside the scope of its lawful services. Further, We shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of Tracker Wave Private Limited including, acts of god, acts of the government, unauthorized use and access such as hacking, computer crashes, breach of security and encryption. The providers of data shall be responsible for any unauthorized use of their accounts or telecommunication systems and shall indemnify Tracker Wave Private Limited against such unauthorized use.
We do not guarantee the accuracy or completeness of any content or information provided by Users. To the fullest extent permitted by law, Tracker Wave Private Limited disclaims all liability arising out of the Your use or reliance upon the resources.
Tracker Wave Private Limited collects, directly or indirectly, and displays relevant information regarding the profile and practice of the Enterprise or Individual listed on the Application, such as their specialisation, qualification, location, visiting hours, and similar details. Even though We take reasonable efforts to ensure that such information is updated at frequent intervals, it cannot be held liable for any inaccuracies or incompleteness represented from it, despite such reasonable efforts.
Tracker Wave Private Limited shall not be responsible for any breach of service or service deficiency by any Enterprise or Individual. We cannot assure nor guarantee the ability or intent of the Enterprise(s) or Individual(s) to fulfill their obligations towards you.