Employee Safety · Staff Duress Management

One-Click Help. Uncompromised Staff Safety.

Protect your healthcare heroes with Trackerwave’s RTLS-powered Staff Duress Solution.

Hospital nurse discreetly pressing the SOS button on her Trackerwave Smart ID Card, triggering an immediate alert on a security dashboard
The Challenge

Healthcare workplace hazards

Healthcare professionals work in high-stress, unpredictable environments where they may face aggressive behaviour, psychiatric emergencies or sudden medical incidents. Relying on a wall-mounted panic button or a phone call is not fast enough. Without a way to instantly pinpoint a distressed worker’s exact location, security responses are delayed and staff are placed in serious danger.

The Solution

Ovitag™ Staff Safety & Duress

Trackerwave equips every employee with a lightweight wearable BLE Smart ID Card (TWBL22) or Staff Tag (TWBL9) featuring a dedicated programmable SOS button. With a single click, a covert duress alarm is instantly broadcast to the central security desk and nearby colleagues, transmitting the employee’s exact indoor location on the facility’s digital twin map.

Key Features

Covert alerts & instant location pinpointing

Instant Location Pinpointing

BLE and Wi-Fi infrastructure instantly calculates the precise indoor location of the distressed worker — eliminating search time.

Covert Panic Button

The programmable SOS button on the wearable badge allows staff to summon help discreetly during volatile situations.

Omnichannel Alert Routing

Emergency notifications are simultaneously pushed to central alarm consoles, security team mobile apps and nearby Trackerwave Coasters.

Electronic Mustering

In a facility-wide emergency, the system tracks the real-time location of all staff to ensure everyone is safely accounted for.

Hazard & Near-Miss Reporting

User-friendly interface to log safety incidents or facility hazards directly into the system for management review.

Trackerwave Security Command Center dashboard showing a flashing red Code White alert pinpointing the exact room and floor of a staff member in distress
Real Results

Proven operational excellence

Deploying Trackerwave’s Staff Duress system drastically improves workplace safety and staff morale:

  • Rapid emergency response — instant location tracking ensures security arrives in seconds, preventing escalation.
  • Enhanced staff morale — reliable one-click protection improves job satisfaction and retention.
  • Automated incident tracking — every duress call and response time is logged for trend analysis and preventative measures.
Comparison: delayed security responses vs. instant pinpoint location and rapid emergency resolution
Enterprise Trust

Healthcare-grade security & compliance

Trackerwave adheres to global standards including ISO 27001:2013, ISO 9001:2015, SOC 2, HIPAA, GDPR, CE and FCC — with TLS/SSL and AES 128-bit encryption, OAuth 2.0, SSO and role-based access control.

ISO 27001 ISO 9001 SOC 2 HIPAA GDPR CE FCC

Ready to Secure Your Workforce?

Give your healthcare staff the protection and peace of mind they deserve.