Instant Alerts. Rapid Response.
Transform patient communication with Trackerwave’s RTLS-integrated Nurse Call Automation.
Fragmented communication & alarm fatigue
Traditional nurse call systems rely on loud overhead pages or central desk alarms that contribute to high noise levels and alarm fatigue. When a patient needs immediate help, routing through a central station before finding an available nurse delays response times, impacts patient safety, and lowers satisfaction scores.
Ovitag™ Nurse Call Automation
Trackerwave integrates Nurse Call workflows directly into our Real-Time Location System. Patients are provided with sterilisable BLE wristbands featuring a built-in SOS button, or a wireless pull cord. When activated, the alert bypasses the central desk and is routed intelligently to the mobile app or e-ink Coaster of the nearest available care provider — ensuring the fastest possible response.
Silent, location-aware patient communication
Location-Aware Routing
Calls are automatically allocated to the nearest available nurse based on real-time indoor location — drastically cutting response times.
One-Click Patient Help
Patients trigger requests effortlessly using a programmable button on the TWBL2 BLE wristband or TWBL24 Pull Cord.
IP Paging & Enterprise Integration
Seamlessly integrates with your hospital’s existing IP paging infrastructure and enterprise network.
Multi-Channel Escalation
If a nurse is unavailable, alerts auto-escalate to other roles via Coasters, mobile apps, SMS or WhatsApp.
Auto-Resolution
Automatically logs response time the moment the assigned nurse enters the patient’s room — for accurate SLA tracking.
Proven operational excellence
Deploying Trackerwave’s Nurse Call solution creates a quieter, safer and more responsive clinical environment:
- Faster response times — patients receive care minutes faster than with traditional central-desk routing.
- Reduced alarm fatigue — silent alerts to wearable devices eliminate noisy overhead paging.
- Improved patient satisfaction through rapid, reliable responses to distress calls.
- Automated audit trails — every call, response time and escalation is digitally logged.
Healthcare-grade security & compliance
Trackerwave adheres to global standards including ISO 27001:2013, ISO 9001:2015, SOC 2, HIPAA, GDPR, CE and FCC — with TLS/SSL and AES 128-bit encryption, OAuth 2.0, SSO and role-based access control.
Ready to Modernise Your Nurse Call System?
Ensure your patients always get the help they need, exactly when they need it.