Never Get Lost Again. Transform Your Patient Experience.
Guide patients and visitors seamlessly with Trackerwave's RTLS-powered indoor navigation.
Complex campuses & missed appointments
Large, sprawling healthcare facilities are overwhelming for patients and visitors — driving stress, confusion and delayed appointments. Getting lost erodes privacy and experience, while clinical staff are constantly interrupted to give directions, pulling them away from patient care.
Ovitag™ Indoor Navigation & Wayfinding
Turn basic floor plans into an interactive patient experience. Trackerwave's Indoor Navigation uses BLE beacons and IoT gateway readers to deliver a precise "Google Maps-like" experience indoors. Patients navigate the entire campus on their own, while staff stay focused on delivering exceptional care.
One platform, every wayfinding touchpoint
Omnichannel Access
Works natively via Mobile App, Mobile Web (QR-code scan) or 42" Full-HD interactive touchscreen kiosks.
Complete Mapping & Digital Twin
We digitally map your entire campus — every department, pharmacy, café and emergency point — with pinpoint accuracy.
Multi-Floor & Multi-Building Routing
Seamless turn-by-turn routing that flows across floors, wings and buildings without breaking the journey.
Voice-Guided & Quick Access
Hands-free voice guidance plus shortcuts to commonly navigated destinations.
Brand Customisation
The app interface is colour-coded and tailored to match your hospital's branding for a seamless look and feel.
Deep Workflow Integration
Integrates with EMR/HIS, patient portals and Digital Queue Management — guiding patients exactly where they need to be when their token is called.
Proven operational excellence
Trackerwave's wayfinding delivers immediate benefits across the patient journey and the bottom line:
- Elevated patient privacy — no need to ask staff for directions to sensitive departments.
- Reduced stress & confusion — guides visitors from arrival to appointment to exit, lifting satisfaction scores.
- Reclaimed clinical hours — fewer interruptions for nurses, more time for critical care and higher job satisfaction.
- Rapid emergency response — supports fast routing to in-hospital incidents for timely assistance.
Healthcare-grade security & compliance
Trackerwave adheres to global standards including ISO 27001:2013, ISO 9001:2015, SOC 2, HIPAA, GDPR, CE and FCC — with TLS/SSL and AES 128-bit encryption, OAuth 2.0, SSO and role-based access control.
Ready to simplify your hospital navigation?
Empower your patients with self-service routing and return valuable time to your clinical staff.