Entails all those activities and practices that are undertaken to improve and enhance all interactions between patients and hospitals, mapping all critical touchpoints along the way.
Solution that helps health care providers organize, enhance and connect all their interactions with their patients.
Hospitals should consider allowing themselves to directly make their tasks known on a for any such ancillary services.
Patients and providers can bounce between different platforms and screens. The system allows the provider to seamlessly pull up the EHR for both them and the patient to view. The system even supports improving subtle aspects of patient experience .
Many times the nurse is the patient’s key contact point for any concerns. These include things like an electrical fault in the room, food not reaching the patient on time, a glass of water, or a bedpan. Patients also contact nurses for information on when they would be taken for radiology and other tests etc.
