Porter Management

Value Based

Traceability

Comprehensive porter management solution that helps hospitals manage their support staff, porters and daily operation efficiently, giving them freedom to manage their jobs easily along with effective tools for reporting to take informative decisions.

TW helps you manage available resources in demand-led, massive and busy facilities and distribute tasks uniformly in real-time. It ensures tasks are handled effectively, within service levels and identifies any exception to performance and experience.

Portering is a crucial element in day to day operations of any hospital or hospitality set up Hospitals spend a lot on monthly basis on support staff porters without knowing the optimum number of support staff and porters required for efficient day to day operations. System helps you with details like how many porters are required, to help optimize costs.

System works on BLE and Coasters to track exact location of porters and allot them jobs based on their proximity to the request. Thus reducing time to travel for porters and get things done quickly. The routes and the request

Improve Services

Fine-tuned our implementation process into a process that complements your porters in high volume and time-driven tasks accomplishments.

Improves service delivered by your porter team. User-friendly interfaces with mobile communication and support tools create a no-fail cloud infrastructure for your teams.

Create Better Experiences

Assigning tasks to the closest and most appropriate porter decreases the patients' waiting time and porters' footprints across the hospital. Diminishing these both metrics has been getting more importance, especially after the COVID19 pandemic.

With gained efficiencies porters, back-end staff, and patients experience greater satisfaction through quick, prioritised support. And, you benefit from resource savings in expense and time.

Coaster Management

Our location aware porter workflow solution ensures safe, efficient and quick patient movement by porter with necessary equipment’s.

Ovitag offers specialized coaster and a mobile application to alert porters on porter requests. Hospital staff can manage and track patient movement easily, without any manual intervention. The cloud-based system also provides reports for retrospective analysis. Functions for 48 hours on a single charge.

Enhance Communication and Performance

Improve productivity of your porters with effective monitoring and controlling their time within the premises and get alerts based on pre-defined criteria.

Real-time communication with porters enables a strategically placed and autonomous workforce, with a reduced dependency on a centralised physical control desk. Identify productivity options and Gaps in performance, driving continuous improvement and service compliance.

Cost Effectiveness

Allows us to offer a faster, more efficient service to the patients and staff at the hospital

With less focus on departmental porters and more on increased pools of assignees within your workforce, you’re able to better leverage your workforce through strategic task assignments. As your response times improve, and your downtime between tasks shrinks, you can spend time elevating the patient experience.

Location Proximity

Our solution Uses IoT for real time location of porters and allots them jobs based on their proximity to the location where service is required. Our system help in determining porter’s exact location and system automatically allocates a job to the one which is nearest to the request location.

Understanding the Manpower

We can understand the optimum number of porters required in each shift based on number of requests being generated during the shifts. This helps you in planning your manpower deployment / allocation and manage your resources more efficiently and save cost on your extra manpower.

Understanding the Workload

Get complete insight on number of requests being generated in the hospital on daily, weekly or monthly basis with detailed view per department, block or section. Also generate reports based on request time also to know during which time, most man power is required.

Redefine SLA

System records time of each interaction related to request, starting when a job is created till the time it is completed by the porter, to help your redefine your time SLAs related to each type of request and monitor performance of each porter for efficiency.

Understanding Performance

Get insights on how your porters and support staff is performing, how many jobs they are doing, what is that response time and how much idle time they are having during the day. Find our who are your top performers and reward them to enhance their productivity.

*Get control of the productivity of your Porters with our BLE based effective indoor tracking and monitoring system. Features like real time location, location based attendance and alerts and notifications, help the facilities in efficiently manage and monitor their resources.

Patient Centric

Clinical Care

Administrative

Patient Centric

Clinical Care

Administrative

Porter Management

Value Based

Traceability

Comprehensive porter management solution that helps hospitals manage their support staff, porters and daily operation efficiently, giving them freedom to manage their jobs easily along with effective tools for reporting to take informative decisions.

Improve Services

Fine-tuned our implementation process into a process that complements your porters in high volume and time-driven tasks accomplishments.

Create Better Experiences

Assigning tasks to the closest and most appropriate porter decreases the patients' waiting time and porters' footprints across the hospital. Diminishing these both metrics has been getting more importance, especially after the COVID19 pandemic.

Coaster Management

Our location aware porter workflow solution ensures safe, efficient and quick patient movement by porter with necessary equipment’s.

Enhance Communication and Performance

Improve productivity of your porters with effective monitoring and controlling their time within the premises and get alerts based on pre-defined criteria.

Cost Effectiveness

Allows us to offer a faster, more efficient service to the patients and staff at the hospital

Location Proximity

Understanding the Manpower

Understanding the Workload

Redefine SLA

Understanding Performance

Reduce Wating Time

Prevents Wantering

Seamless Communication

Compliance

Quick Response

Automates

Key Features

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Our Services

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